Privacy Policy, Terms of Use, and Conditions for Citamark LLC

Effective Date: May 19, 2024

Welcome to Citamark LLC. By accessing or using our website located at citamark.com, you agree to be bound by the following terms and conditions, including our Privacy Policy, accessible at https://citamark.com/privacy-terms-and-conditions. This document is designed to ensure both your privacy and your understanding of how we operate our website.

1. Privacy Policy

1.1 Collection and Use of Personal Data

We collect personal information through direct inputs, automated tracking, and interactions with our services. Types of data include:

  • Contact information (name, email address, mailing address, phone number)
  • Payment and transaction data
  • Website usage data (via cookies and tracking technologies)
  • Communication preferences and responses to surveys or promotions

Legal Basis for Processing: We process your data based on your consent, the need to fulfill our contractual obligations, compliance with legal requirements, and our legitimate business interests.

1.2 SMS and Email Marketing

When you opt into SMS and email marketing from Citamark LLC:

  • Information Collected: We collect your mobile phone number and email address when you subscribe to our marketing communications.
  • Purpose of Collection: This information is collected to send you updates, promotions, and other marketing materials.
  • Method of Collection: You provide this information through our website subscription forms, during purchases, or when you participate in our promotions.
  • Use of Information: We use this information to tailor and deliver targeted marketing messages via SMS and email. You may opt-out at any time by following the unsubscribe links in our communications or by contacting us directly.
  • Changes to Privacy Policy: We will inform you of any changes to our privacy practices through our website and via email. A notice will be posted on our site along with the updated privacy policy prior to the changes becoming effective.

1.3 Data Sharing and Disclosure

We may share your data with third-party service providers, business partners, and affiliates as necessary to provide our services. We ensure all partners adhere to strict data protection and confidentiality standards. Information about international data transfers and safeguards will be detailed if applicable.

1.4 User Rights Under GDPR

You have the right to access, correct, delete, transfer, and restrict the processing of your personal data. Additionally, you have the right to withdraw consent at any time and to object to certain processing activities. Instructions for exercising these rights are provided through our website’s user account settings and direct contact methods.

2. Terms of Use

2.1 License to Use the Website

You are granted a non-exclusive, non-transferable, revocable license to access and use citamark.com strictly in accordance with these terms.

2.2 Intellectual Property

All content on this site, including text, graphics, logos, and software, is owned by Citamark LLC or its licensors and is protected by international copyright laws.

2.3 Disclaimer of Warranties

The website and its contents are provided “as is”. Citamark LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

3. Conditions

3.1 Governing Law and Jurisdiction

These terms are governed by the laws of the State of Texas, USA. Disputes arising hereunder shall be resolved in state or federal courts located in Texas.

3.2 Changes to These Terms

We reserve the right to modify these terms at any time. Changes will be communicated through our website and by email notification to registered users.

4. Additional Provisions

4.1 Links to Other Websites

Our website may contain links to external sites not operated by us. Please be aware that we do not control these sites and are not responsible for their content or their privacy practices.

4.2 Data Security

We take data security seriously and use appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

4.3 Data Protection Officer

For questions related to privacy and data protection, please contact our Data Protection Officer at contact@citamark.com.

4.4 Miscellaneous

This agreement constitutes the entire agreement between you and Citamark LLC regarding your use of the site. Our failure to exercise or enforce any right or provision of these terms shall not operate as a waiver of such right or provision.

Contact Information

For further information or to exercise your rights, please contact us at:

Citamark LLC
304 S. Jones Blvd, #936
Dallas, Texas 75208
Phone: 1-800-509-2487
Email: contact@citamark.com