The Operational Diagnostic
5 days. We map how your business runs, design your AI Operations Layer, and build a working prototype on your real tools.
Why this exists
Most AI projects fail because nobody mapped the business first.
A chatbot gets bolted on. An automation gets wired up. Neither talks to the rest of the operation. Six months later it's abandoned and the owner is back to running the business out of their head.
We do it backwards. We map the business first. We design the whole layer before we build anything. Then we build one module — the highest-value one — so you can see the layer working on your real data before you commit to the full build.
The Diagnostic is the door opener. The prototype is the close.
What you get
A full operational map
Every process, who owns it, how long it takes, where it breaks, what tools it touches.
Your Layer architecture
Which modules, connections, and tools get integrated. Designed around your business — not a template.
Top 3 opportunities ranked by ROI
Efficiency (hours saved). Quality (errors caught). Intelligence (decisions you can't make today).
A working prototype
Running live, on your real tools. Not a slide deck. Not a mockup. Something running.
AI education for your team
A short session so your people understand what's coming and why it matters.
The 5-day rhythm
Day 1
Operations interview
60–90 minutes with you and whoever does the day-to-day. We map how the business actually runs.
Days 1–2
Architecture + ROI
We design your Layer architecture and rank the top 3 opportunities by dollars.
Days 2–4
Prototype build
We build the #1 module live on your real tools.
Day 5
Delivery
60 minutes. You see the operational map, the Layer architecture, and the prototype running on your data.
What it costs
$1,500–$2,000.
You keep the prototype regardless of what you decide next.
If we don't deliver a working prototype by Day 5, you pay nothing. That's the Diagnostic Guarantee.
Who this is for
Owners who are the bottleneck. Teams running on 3+ disconnected tools. Businesses where too much lives in one person's head. Owners who are curious about AI but don't know where to start — or who tried a point solution and watched it fizzle.
Not for: anyone who wants a chatbot, anyone who wants one automation and nothing more, or anyone who won't share how their operation actually works.
What happens after the Diagnostic
Most clients move to the full Build. The prototype they saw running is now one module inside a connected, production-grade Layer. Timeline: 2–8 weeks. Priced as a fraction of the monthly ROI the Layer delivers.
After the Build ships, most clients move to Care — monthly operation, monitoring, and a new module or improvement every quarter.
You're never locked in. Cancel Care anytime. If the first 90 days don't pay for themselves, we refund the last month automatically.